Refund Policy
Effective Date: McqVidya - Last Updated: January 15, 2026
At McqVidya, we are committed to ensuring your satisfaction with our products and services. This Refund Policy outlines the terms and conditions regarding refunds for purchases made on our website.
1. ALL SALES ARE FINAL - NO REFUNDS
🚫 NO REFUNDS - ALL PURCHASES ARE FINAL
- ALL payments made on this website are FINAL and CANNOT be cancelled, refunded, or reversed.
- NO refunds will be provided under ANY circumstances, including but not limited to:
- Change of mind or dissatisfaction with content
- Technical difficulties (we will provide support instead)
- Inability to access content (we will help with access)
- Unused subscription time
- Any other reason whatsoever
- This policy applies to ALL products: MCQs, Notes, PDFs, Mock Tests, Subscription Plans, and any other digital content.
- By making a payment, you ACKNOWLEDGE and ACCEPT that the purchase is FINAL and IRREVOCABLE.
2. Subscription Plans - Refund Policy
⚠️ Important: Subscription Policy
Subscription plans provide immediate access to all premium content. Once a subscription is activated, no refunds will be provided.
- All subscription fees are non-refundable.
- Subscriptions remain active for the purchased duration (1 month, 3 months, 6 months, or 1 year).
- Auto-renewal can be cancelled anytime from your account settings, but ongoing subscriptions cannot be refunded.
3. Technical Support (NOT Refunds)
⚠️ Important: We provide technical support, NOT refunds for technical issues.
If you experience technical issues:
- Contact our support team at mcqvidya@gmail.com
- We will provide technical support to resolve the issue
- We will help restore access to your purchased content
- However, NO refund will be provided for technical issues
- We are committed to ensuring you can access the content you paid for
4. Payment Processing Errors
- If you are charged multiple times by mistake, please contact us immediately.
- We will investigate and issue appropriate refunds within 15 business days.
- In case of payment gateway errors, refunds will be processed according to the payment provider's policy (Razorpay).
5. Cancellation Policy
- Individual Purchases: Cannot be cancelled once payment is successful.
- Subscriptions: Can be cancelled to prevent auto-renewal, but current subscription period remains active.
- Cancellation Timing: Cancel before the renewal date to avoid charges for the next billing cycle.
- No Prorated Refunds: Partial refunds for unused subscription periods are not available.
6. Chargebacks and Disputes
⚠️ Important Notice
If you file a chargeback or dispute with your payment provider after using our services, we reserve the right to:
- Suspend or terminate your account immediately
- Restrict future access to our services
- Take legal action to recover damages
Please contact us directly if you have any issues instead of filing chargebacks:
Email: mcqvidya@gmail.com
7. Customer Support Contact
⚠️ Important: No Refunds Policy
Please note that we do NOT provide refunds for any purchases. However, we are always here to help with technical support, access issues, or any questions you may have about our services.
If you need assistance with your purchase, please contact us:
Contact Information
Email: mcqvidya@gmail.com
Response Time: Within 24-48 hours
Subject Line: Use "Support Request" or "Technical Help"
We can help you with: Access issues, Technical problems, Account questions, Content clarification, or any other support needs.
8. Updates to This Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page with the updated "Effective Date". We encourage you to review this policy periodically.
9. Your Responsibilities
- Review product details carefully before purchasing.
- Ensure you meet system requirements to access our digital content.
- Contact us within 7 days if you experience any genuine technical issues.
- Do not share your account credentials or purchased content with others.
10. No Guarantee of Results
IMPORTANT: No Exam Success Guarantee
We DO NOT guarantee that you will pass any examination by using our materials.
- Exam success depends on individual effort, preparation, and understanding
- Our materials are for practice and study purposes only
- We are NOT affiliated with NIELIT or any official examination body
- We DO NOT guarantee exam results or passing any exam
We are committed to providing quality educational content, but your exam success is entirely dependent on your efforts. We cannot and do not guarantee any specific results or outcomes.